Privacy policy

Last updated: September 2026

1. Information We Collect
When you create an account, place an order, submit a custom order request, or contact us, we collect information such as your name, email address, phone number, shipping address, and order details. We do not collect or store payment card details on our servers.

2. How We Use Your Information
We use the information you provide to process orders, manage your account, respond to custom order and contact inquiries, send order updates, and improve our products and services. We may send occasional newsletter emails if you opt in — you can unsubscribe at any time.

3. Cookies
We use session cookies to keep you logged in, remember your cart contents, and maintain basic site functionality. We do not use third-party advertising or tracking cookies.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. Information is only shared with service providers directly involved in fulfilling your order (e.g., shipping partners), and only to the extent necessary.

5. Data Security
Passwords are stored using industry-standard hashing. Access to customer data is restricted to authorized administrators. While we take reasonable measures to protect your information, no online system can be guaranteed 100% secure.

6. Your Rights
You can review and update your account information at any time by logging in to My Account. To request deletion of your account or data, contact us using the details on our Contact page.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

8. Contact Us
If you have questions about this Privacy Policy, reach out via our Contact page.